Privacy Policy
Last updated: June 25, 2026
This is a starting template. Have it reviewed by qualified legal counsel and tailored to your business before relying on it.
1. Information we collect
When you create a Fledge account we collect your name, business name, email address, and phone number. As you use the product, we store the customer and job information you enter, including customer names and phone numbers, so we can send messages on your behalf.
2. How we use information
We use your information to operate Fledge: to authenticate you, send review requests and reminders to your customers via SMS, process payments, and provide support. We do not sell your personal information.
3. SMS and messaging
Fledge sends text messages to the phone numbers you provide for your customers. Recipients can opt out at any time, and you are responsible for having a lawful basis to contact them.
4. Service providers
We rely on trusted third parties to run Fledge, including Supabase (database and authentication), Stripe (payments), Twilio (SMS), and Resend (email). Each processes data only as needed to provide their service.
5. Data retention & security
We retain your data for as long as your account is active and take reasonable measures to protect it. You can request deletion of your account and associated data at any time.
6. Your rights
You may access, correct, or delete your personal information. Contact us to exercise these rights.
7. Contact
Questions about this policy? Reach us through our contact page.