Terms of Service
Last updated: June 25, 2026
This is a starting template. Have it reviewed by qualified legal counsel and tailored to your business before relying on it.
1. Acceptance of terms
By creating an account or using Fledge, you agree to these Terms of Service. If you don't agree, please don't use the service.
2. The service
Fledge provides tools for local service businesses to request reviews, send reminders, and manage customers and jobs. We may update or change features over time.
3. Free trial & billing
New accounts include a 30-day free trial. After the trial, the Starter plan is billed at $29/month until canceled. You can cancel anytime from your billing settings; fees already paid are non-refundable except where required by law.
4. Your responsibilities
You are responsible for the accuracy of the information you enter and for having permission to contact the customers you add. You agree to use Fledge in compliance with applicable laws, including those governing SMS messaging and consent.
5. Acceptable use
Don't use Fledge to send spam, unlawful content, or messages to people who haven't consented to hear from you. We may suspend accounts that violate these terms.
6. Disclaimers & liability
Fledge is provided “as is” without warranties of any kind. To the maximum extent permitted by law, we are not liable for indirect or consequential damages arising from your use of the service.
7. Contact
Questions about these terms? Reach us through our contact page.