Growth Dashboard
See your reputation, referrals, retention, and recovery at a glance.
Learn moreThe whole platform
Everything Fledge does
Three apps on one login, one bill and one customer list. Here is what each of them does — and what runs on its own once it's set up.
Fledge Growth EngineLive
Fledge Growth Engine
Four jobs, running on their own
One event — a job marked complete — sets four things in motion. Configure them once; they run without you from then on.
Pillar 01
A review after every job.
Fledge asks at the moment the work is fresh, in a message that sounds like you.
- Sent automatically when you mark the job complete
- Low ratings come to you first — the public link is never withheld
Trigger
Job marked complete
Step 1
Review request sent by text and email
hours later, inside quiet hours
Step 2
One reminder if there's no response
3 days later
Outcome
A new review, with no chasing
One job, four weeks
One finished job, four weeks of follow-up.
Mark the job complete and stop thinking about it. This is the statement the engine writes on your behalf.
One event
Job marked complete
+2 hrs+1 review
Review request sent
Text and email, held until quiet hours are over.
Day 3
One reminder, then it stops
Only if there was no response the first time.
Week 1+1 lead
Referral invite
Sent to the customers who rated you 4 or 5.
Week 8+1 booking
Rebook reminder
On the interval that service actually runs on.
Four customer touches from one tap — none of which you had to remember.4 touches
Every interval is yours to change, and nothing reaches a customer in wording you haven't approved.
And everything around them
The rest of the day-to-day, on the same customer list — so nothing has to be typed twice or wired together.
SMS & Email Automation
The engine behind it all: the right message at the right moment.
Learn moreCustomer Tracking
Every customer in one place, powering every campaign.
Learn moreQuotes & Invoices
Send the quote, then let Fledge do the following up.
Learn moreMissed-Call Text-Back
The call you couldn't take answers itself.
Learn moreGrowth Coach
The three things worth doing today, picked out for you.
Learn moreLead Inbox
Capture new inquiries and turn them into customers.
Learn moreFledge Connect
One thread, three surfaces, no copy-paste.
Mail, calendar, booking and chat share one customer list — so a reply becomes a held slot and the crew hears about it without anyone retyping a thing.
Inbox
Dana Ruiz9:04
Can you take a look Thursday afternoon?Re: gutter quote
3 messages in this threadRendered in a sandbox — an email can't run scripts on you.
Reply books it
Calendar
Site visit — RuizHeld
Thu 2:00–3:00 PMReminder set
15 minutes beforeYour booking page only ever offers real gaps.
Posts to the crew
Team chat
#field-team9:07
New visit Thu 2 PM — Marco picked it up.A channel per crew, and one per job when it needs one.
Included on both plans. Your own domain, or an @fledgemail.com address in seconds.
Business Email
Your own professional address — on your domain or @fledgemail.com.
Learn moreCalendar & Invites
A calendar beside your inbox, with one-tap invite replies.
Learn moreBooking Page
Share one link; customers grab a time that's actually open.
Learn moreTeam Chat
Channel-based chat for the whole crew.
Learn moreFledgePOS
The reader is the phone in your pocket.
Contactless cards, Apple Pay and Google Pay on the device you already carry. Sell from a menu or a barcode, then handle receipts, the day's takings and refunds in the same app.
4:12
Register
Deep clean$180.00
Oven add-on$40.00
Window set$65.00
Scan SKUBarcode
Total$220.00
Charge $220.00
Hold the customer's card to the top of your phone
Ruiz Home Services
Order 1042 · 4:12 PM
Deep clean180.00
Oven add-on40.00
Tip 18%39.60
TOTAL$259.60
VISA ···· 4242 · Tap to Pay
Thank you — see you in 8 weeks
$0
hardware to rent, buy or charge overnight
2 taps
from cart to paid, tip included
1 list
the customer lands in the Growth Engine too
Tap to Pay
Your phone is the card reader — no hardware to buy or rent.
Learn moreMenu Mode
Sell from a menu with modifiers and kitchen notes.
Learn moreSKU Mode
Scan barcoded products with live inventory.
Learn moreReceipts, History & Refunds
Receipts, a daily sales view, and full or partial refunds.
Learn moreOne platform
You never buy them separately, and you never wire them together.
1
login across all three apps
1
bill, on either Fledge plan
1
customer list, shared everywhere