Retention is the third pillar — keeping the customers you already earned. Most repeat business is lost simply because the customer forgot it was time. Fledge tracks when each customer is due for their next service and automatically reminds them by text and email, so your calendar refills itself from the customers who already know and trust you.
- Schedules the next reminder based on each service's interval
- Sent automatically by text and email from a template you control
- Personalized per customer with your branding
- Built-in opt-out handling to stay compliant
- Every message logged for your records