Recovery is the fourth pillar — reviving the customers who slipped away. Fledge watches for customers who haven't booked in a while and automatically reaches out with a win-back message and an offer you choose, by text and email. It's the easiest revenue you'll ever earn: bringing back people who already chose you once.
- Automatically flags customers who've gone inactive
- Sends a win-back message with an offer you set
- Delivered by text and email, personalized per customer
- Built-in opt-out handling to stay compliant
- Tracks who you've reached and who came back